Legal

Terms of use

Last updated: 13 August 2026

What these terms cover. These terms govern your use of this website. They are not the terms on which our products are supplied — software we license to an organisation is covered by a separate agreement entered into with that organisation.

1. About this website

This website, 8minuteshelp.com.au, is operated by 8 Minutes Pty Ltd (ACN 693 282 736, ABN 58 693 282 736), an Australian proprietary company registered in Victoria and trading as 8 Minutes Help. In these terms, "we", "us" and "our" mean 8 Minutes Pty Ltd, and "you" means the person using the site.

2. Acceptance

By using this website you agree to these terms. If you do not agree with them, please do not use the site.

3. The information here is general

This site exists to describe our company and the products we build. The content is general information only. It is not professional, clinical, legal or financial advice, and it is not an offer capable of acceptance or a binding commitment to supply anything.

Descriptions of products under development — including availability, features and pricing — reflect our intentions at the time of writing and may change before release. Where a product is described as pre-launch, it is not yet generally available.

We try to keep this site accurate and current, but we do not warrant that it is free from error or omission.

4. Our products are not clinical devices

Our software supports everyday wellbeing activities and records participation in them. It is not a clinical, diagnostic, screening or monitoring device, is not a substitute for professional care or clinical judgement, and should not be relied on as one.

5. Intellectual property

Unless otherwise indicated, the content of this website — including text, layout, design, graphics, logos and the names "8 Minutes Help", "8 Minutes Pty Ltd" and "Well Engaged" — is owned by us or licensed to us, and is protected by Australian and international copyright and trade mark law.

You may view this site, and print or save individual pages, for your own information or for the internal purposes of your organisation. You may not otherwise reproduce, republish, adapt, distribute or commercially exploit any part of it without our prior written permission. Quoting a short extract with attribution and a link back is fine.

6. Acceptable use

You agree not to use this website:

  • in any way that breaches an applicable law or regulation;
  • to attempt to gain unauthorised access to the site, the server it runs on, or any connected system;
  • to introduce malicious code, or to interfere with the site's operation or availability; or
  • to harvest content or data by automated means in a way that places an unreasonable load on the site.

7. Availability

This website is provided on an "as is" and "as available" basis. We do not guarantee that it will be available uninterrupted or error-free, and we may change, suspend or withdraw any part of it at any time without notice.

8. Links to other sites

This site may link to websites operated by others. Those links are provided for convenience. We do not control those sites, do not endorse their content, and are not responsible for them. Following an external link is at your own risk.

9. Liability

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.

Subject to that, and to the maximum extent permitted by law: we exclude all warranties, representations and conditions that are not expressly set out in these terms; and we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data or goodwill, arising out of or in connection with your use of this website.

Where our liability cannot be excluded but can be limited, our liability is limited, at our option, to re-supplying the relevant information or paying the cost of having it re-supplied.

10. Privacy

Our handling of personal information is described in our privacy policy, which forms part of these terms.

11. Changes to these terms

We may update these terms from time to time. The current version is always the one published on this page, and the "last updated" date at the top tells you when it changed. Continuing to use the site after a change means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the State of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts that hear appeals from them.

13. Contact

Questions about these terms:

8 Minutes Pty Ltd
Trading as 8 Minutes Help
ACN 693 282 736 · ABN 58 693 282 736
Melbourne, Victoria 3004, Australia
manager@8minuteshelp.com.au